Rabt help
Terms of use
Effective 18 September 2026. Terms for using Rabt’s academy-management service and Academy Portal mobile app.
Service and operator
Rabt is operated by Muhammad Sayyed Taha Ali, an individual based in Egypt. Rabt supports academy scheduling, teaching administration, attendance, communication and learning reports. Support is available at support@rabtsite.com, 24/7, with a first response within 24 hours. Resolution time depends on the issue and external providers.
Use the service only with the authority required for your account and academy. If you arrange service for an academy, you must be authorized to do so. Any separately agreed academy commercial terms continue to apply. Nothing in these terms removes rights or protections that applicable law does not allow to be excluded.
Accounts and academy responsibilities
Academies authorize their staff and learners and are responsible for accurate account information, appropriate access assignments and their teaching activities. Keep credentials private and promptly report suspected unauthorized access. Users may act only within their granted permissions.
Academies must establish appropriate authority to enroll learners and provide their records, including guardian involvement and consent where required. Rabt remains responsible for its own processing and safeguards. Teachers authorize their own connected Zoom and Google Calendar accounts.
Content and permitted use
You retain your rights in content you provide. You permit Rabt and the service providers described in the privacy policy to store, transmit and process it as needed to provide the requested features. You must have the necessary rights and authority to share it.
Do not access another academy’s records without permission, misuse personal information, upload unlawful content, interfere with the service, obtain other people’s credentials or bypass access controls. Rabt may restrict access where needed to address misuse or protect the service and affected users.
Community safety
Do not share sexually explicit material, child exploitation content, threats, harassment, hate speech, graphic violence, scams or other abusive or objectionable content. Use the report and block controls in a conversation to report a message or stop unwanted contact. You can also contact support@rabtsite.com. Authorized academy moderators review reports and can hide messages and restrict access.
Connected services and generated reports
Zoom, Google Calendar and other providers are separate services subject to their own terms, availability and account restrictions. A Rabt subscription does not include or upgrade a Zoom licence. A manually entered meeting link does not enable Rabt’s managed Zoom attendance workflow.
Authorized staff enter complete reports manually. An authorized person must review and correct reports before publication or reliance. The academy remains responsible for its educational decisions and communications.
Subscriptions and payment
Rabt is a paid service for academies, with monthly subscription arrangements agreed with the academy. The actual price, included services, billing dates and renewal arrangements are confirmed before payment. Tuition and lesson fees charged by an academy are separate from its Rabt subscription.
Contact support@rabtsite.com to arrange or confirm your subscription, renewal, cancellation or a refund request. Include the academy name and payment reference if available; do not send card details or passwords. We verify the request and confirm the outcome under your agreed commercial terms and applicable law. These pages do not describe automatic recurring charges or a self-service refund system as enabled.
Disconnection, cancellation and academy closure
Disconnecting Zoom has the data-deletion effects described in the privacy policy, including deletion of identified Zoom-source reports and dependent report evidence. Independent academy scheduling, attendance, financial records and unrelated manual reports remain. Disconnection does not cancel the meeting in Zoom, and reconnection does not restore deleted content.
Subscription cancellation, account closure and Zoom disconnection are separate requests. Contact support@rabtsite.com from an authorized academy account to request closure or an export. We verify authority and confirm the scope, available export arrangements, effective dates and handling of records. A subscription status change is not confirmation that all academy data has been erased.
Privacy and deletion requests are handled as described in the privacy policy, including applicable rights and limits. Hosting backups have a separate seven-day retention period. Contact support before closure if you need to preserve authorized copies of your records.
Availability and resolving issues
Rabt depends on hosting, networks and external providers. Features may be interrupted by maintenance, technical problems or provider restrictions. The support first-response target is not an uptime or resolution guarantee.
Contact support@rabtsite.com about a service or billing dispute, describing the issue and the outcome you request. We will investigate and respond. Any mandatory consumer protections and available legal remedies remain unaffected.
Privacy and changes
The privacy policy explains what information Rabt processes, its providers, retention and how to exercise data rights. It is available through the Privacy policy link on this page.
Updated terms will appear here with a new effective date. We will provide notice of material changes and obtain any acceptance required by applicable law or the academy’s agreement. Questions can be sent to support@rabtsite.com.